Consulting portfolio
Financial services
- Conceptualizing a new line of products and services for lending to the SME sectors for a large Indonesian bank. This also includes the complete strategy, market segmentation, product policies and marketing approaches.
- Assessment of key competencies amongst various middle and senior management personnel in the CIO office and IT support organization in view of a major bank restructuring
- Identification of gaps in service level agreements, contract reviews and a design of a dynamic organization structure to drive better Business - IT alignment in the context of a large outsourcing relationship.
- Design of a centralized PMO organization, metrics and development of key personnel to aim for accelerated deployment of new initiatives.
- Development of a IT strategy towards deployment of data warehousing and Business intelligence with the immediate aim to develop cross-selling opportunities for a large consumer bank.
- Business strategy, branding, technology integration, web applications for a large private bank to deal more effectively with their High net-worth clientele.
- Assessing various banking channels and recommendations for in house improvement or outsourcing the channels itself. Done for 5 major banks in Asia Pacific.
Telecom and Managed services sector:
- Assessment of key innovation strategies followed by Asian telcos and their resultant impact.
- Building the strategic business case, program direction and detailed project plan for a very large nationwide broadband roll out.
- Development of a Business scorecard for the Mobile business unit of a major telco and helping improve key customer service metrics.
- Telecom strategy, IT strategy, Organization design, change management and blue print to manage new initiatives for a large telco.
- Assessing market opportunity for Managed services along with a go to market approach, organization design and developing criteria for success for a large Asian telco.
Enterprise software and IT services:
- Market sizing and market potential assessment for a SaaS product in the Business intelligence segment for a major pure play BI vendor.
- Business strategy, alliance development and go to market strategy for Asia for a Mobile CRM software vendor.
- Competitive profiling of leading IT vendors in channel and partner management across Asia Pacific.
- Assessment of key competencies of Engagement managers, Project managers and senior consultants to develop and staff a Business Transformation line of practice for a large IT Outsourcing vendor.
Government:
- Recommendations to improve the country's positioning as the favored destination for Business process outsourcing and shared services outsourcing centre.
- Identifying the key E-government opportunities and creating the public-private partnerships to deploy key Government to citizen/resident services in health, education and retirement benefits.
- Recommendations to develop the country's manpower to build both general and specific expertise to tap into the Business processing outsourcing opportunities.
